Vendor Compliance Manager
Do you thrive in a fast-paced, dynamic environment and have a passion for ensuring operational excellence? Join our team at Fenix Outdoor’s North American team in Aurora, CO, as a Vendor Compliance Manager! This pivotal role will maintain our company's reputation for exceptional customer service and compliance across our Fjällräven, Royal Robbins, and Hanwag brands.
WHAT WE OFFER
When you join us, you are offered several great benefits. Here are some things to expect at Fenix Outdoor:
- A stimulating work environment with passionate, enthusiastic co-workers
- Opportunities for personal and professional growth that will elevate your career
- A company that treasures sustainability and acts to create future stewards of nature
- Medical, Dental, Vision, Critical Illness, Accident
- 401k with generous company match
- Financial wellness program, including access to financial coaching and loans
- Generous schedule of company-paid holidays
- Product discounts on all Fenix Outdoor brands
- Industry discounts and more…
The anticipated wage for this position is $29-$32 per hour.
ABOUT THE ROLE
As the Vendor Compliance Manager, you'll ensure that Fenix Outdoor's operations align with the stringent requirements of our external customers.
This full-time position is based in our Aurora, CO warehouse and offices.
WHAT YOU WILL DO
- Vendor Guide Analysis: Reviewing vendor guides, advising relevant teams on customer requirements, and developing new processes and technical solutions as needed.
- Process Development: Creating, maintaining, and documenting Fenix Outdoor's fulfillment requirements for customers, working closely with warehouse, operations, sales, and EDI tech teams.
- Account Onboarding: Leading and supporting the successful onboarding of new wholesale accounts, including determining requirements, collaborating with sales, and ensuring compliance.
- Service Modifications: Assessing, analyzing, and coordinating the implementation of service modifications for current accounts while conducting audits to ensure continued compliance.
- EDI Management: Working with the EDI Tech team to ensure all required documents are set up and transmitted according to customer guidelines.
- Vendor Relationships: Establishing and maintaining relationships with third-party vendors to meet compliance requirements.
- Stakeholder Management: Participating in global conversations around sustainability and operational process changes, representing the regional North American and Latin American perspectives.
- Chargeback Management: Managing the vendor compliance violation process, researching and disputing chargebacks, and reporting key findings to management.
WHO YOU ARE
- You have experience with major retail compliance requirements, routing guides, and vendor violation processes
- You have a basic understanding of EDI transactions
- You demonstrate exceptional solution-delivery skills, attention to detail, and ability to influence and collaborate
- You are comfortable working both independently and as part of a team
- You successfully organize and prioritize your workload to meet deadlines
- You demonstrate effective analytical and problem-solving skills
- You have strong written and verbal communication skills
- You are proficient in Microsoft Office Suite, especially Excel
- You have a basic knowledge of logistics and transportation
Preferred, but not required:
- At least two years’ experience with vendor compliance
- Bachelor’s degree in Business Administration or a related field
- Advanced proficiency in Microsoft Excel
- Experience with ERP and WMS systems
ABOUT US
At Fenix Outdoor, we create life-altering experiences in nature by providing a full range of products and specialty outdoor retail stores across several countries. Our company enables people to enjoy life outside.
Our house brands include Fjallraven, Hanwag, and Royal Robbins. Our European retail stores give outdoor enthusiasts the right tools and apparel for every stage in their journey. Our common service operation also supports our global companies, teams, and businesses. We span 20 countries and treasure the international, multi-cultured, and supremely unique heritages that comprise our organization’s DNA.
We’re a team of nature lovers, some more experienced than others, and enjoy being outside. Whether in a city park or climbing the peak of a mountain, sustaining the world we live in is a top priority in what we do. After all, our business is nature.
We are buyers, e-Comm specialists, strategists, marketers, communicators, sales staff, customer service reps, and business developers. In nature, we’re all the same.
SOUND LIKE A GREAT ADVENTURE!? We were hoping you’d say so. Apply through our brief online application before October 11, 2024! We look forward to learning more about you!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
- Department
- Global Supply Chain
- Locations
- Aurora, CO, USA
About Fenix Outdoor North America
Fenix Outdoor AG is an international group of outdoor brands. The company is listed on the Nasdaq OMX, Stockholm, Mid Cap. We are a global player in developing and selling clothing and equipment for an active outdoor life.
Each company within Fenix Outdoor addresses a unique market segment to ensure that our customers can obtain premium products for all aspects of outdoor life.
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
© Fenix Outdoor International AG 2021
Vendor Compliance Manager
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